Privacy Policy

Introduction

XELORA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.

Information We Collect

Account Information

When you register for XELORA, we collect your email address, name, and password. You may also provide additional profile information.

Social Media Connections

When you connect social media accounts (Twitter, Instagram, LinkedIn, TikTok, Facebook), we store encrypted access tokens and basic profile information to enable posting on your behalf.

Usage Data

We collect information about how you use XELORA, including campaigns created, content generated, posts published, and platform usage statistics.

How We Use Your Information

  • Provide and maintain our service
  • Generate AI-powered content for your social media campaigns
  • Post content to your connected social media accounts
  • Send you service-related notifications
  • Improve our platform through analytics
  • Process payments for subscriptions
  • Provide customer support

Data Security

We implement industry-standard security measures to protect your information:

  • All social media tokens are encrypted using AES-256 encryption
  • HTTPS/TLS encryption for all data transmission
  • Secure database with row-level security policies
  • Regular security audits and updates

Third-Party Services

XELORA integrates with the following third-party services:

  • Social Media Platforms: Twitter/X, Instagram, LinkedIn, TikTok, Facebook
  • AI Providers: Claude AI (Anthropic), Google Gemini
  • Payment Processing: Stripe
  • Authentication & Database: Supabase

Each third-party service has its own privacy policy. We encourage you to review their policies.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time through your account settings or by contacting support.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Revoke social media connections at any time
  • Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@xelora.app
Website: https://xelora.app

Last Updated: November 24, 2024